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Terms & Conditions

Santa's Mobile Workshop Ni - LTD Client Terms and Conditions

These are the standard terms of 

Santa's Mobile Workshop Ni - LTD

These terms unless specifically varied in writing and agreed to by both parties prior to the event.

1. Event Booking Details

1.1 All bookings will be regarded as provisional until a signed copy of these Terms & Conditions has been received from the client, along with a non-refundable deposit for the required services (as set out in Clause 2.4 below), and only if accepted by SMW will the booking be confirmed. SMW is not under any obligation to continue holding provisional bookings beyond the given option date (usually 10 working days from the time of booking), if these have not been received. For the purposes of this Agreement “working days” shall mean Monday to Friday inclusive.

2. Price & Payment

2.1 All prices quoted by SMW may be amended when agreed with the Client and the Client will reasonably consider any errors or omissions or where an increase is caused by a change in the circumstances beyond the reasonable control of SMW .

2.2 Any query arising from an invoice must be notified to SMW in writing by the Client within 10 working days of the date of the invoice receipt. Failure to comply will render the full invoice payable on the due date.

2.3 It is strictly the responsibility of the representative of the Client confirming the booking to inform all relevant parties of the payment terms, as set out by SMW .

2.4 Payment – A payment of £40 is due to book your visit this covers for 3 children Aged 0-16. Any extra children must be paid for on arrival in cash and produced to a member of our team. 

2.5 Balance Due – the balance of the total fee shall be payable at the start of the event.

2.6 Additional Expenses – any additional expenses or fees resulting from any changes made by the Client, that have not been quoted in the agreed proposal but subsequently incurred by SMW , will be invoiced separately after the event.

Payment will be due within 5 working days of presentation, any queries thereon raised within 3 working days of presentation and payment shall be made in accordance with clause 2.9. SMW will agree any additional expenses or fees with the client prior to these being incurred.

2.8 Late Bookings – Should a booking be made within 20 working days of the event date, payment in full will be required to secure the event.

 

3. Cancellation

3.1 This clause applies to the following: where the client (a) cancels the entire event, (b) cancels partial use of the facilities for the event or (c) reduces the duration of the event as a result of which the contracted value is reduced.

3.2 Should an event be cancelled, the following cancellation charges will apply and extend to the total charge which includes: 

Cancelation Clause %

  • More than 14 working days prior to the event Nil
  • 7 working days prior to the event 50%
  • 3 working days prior to the event 80%
  • 2 working days or less prior to the event 100%

3.3 All cancellations must be received in writing from the client and will be deemed to take effect from the date of receipt.

3.4 SMW  reserves the right to cancel the client’s booking if there has been a change of more than 40% of the client’s original contract. Written notification will be sent to the client.

The client shall, in that eventuality, be liable for any and all costs or expenses incurred by SMW  as a direct result of the postponement.

4. Liability

On some events the activities that the Clients will undertake may be inherently dangerous although all guests are fully supervised throughout. As such neither SMW or its employees or agents shall be liable for any damage, loss, delay or expenses caused to the client, its employees, agents, licensees or invitees or any other persons attending the event except insofar as it results from the negligence of SMW or breach of contract. Please note that during particular events and on certain activities it may be necessary to request individuals to sign a liability waiver on the day of the event (although the same does not purport to exclude liability for damage to personal property of the Clients employees or staff or property damage caused to the Clients property or personal injury arising as a result of the negligence of SMW ), in which instances SMW agrees to indemnify and hold the Client harmless against all such claims. SMW shall provide Public Liability insurance cover of £5million for each and every claim.

5. Force Majeure

SMW shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God (other than one arising from or related to directly or indirectly from volcanic ash), strikes, lock outs, accidents, war, fire, breakdown of plant or machinery, and SMW shall be entitled to a reasonable extension of its obligations.

6. Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.